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Managing Your Subscription

Only owners can manage billing. Open Settings and find the Billing card.

Manage billing​

Click Manage billing to open the Stripe billing portal. There you can:

  • Update your card
  • See and download past invoices
  • Switch plans
  • Cancel

If a payment fails​

A banner appears at the top of every page. Stripe retries the card automatically, and reminders keep going in the meantime. Update your card in the billing portal to stop the warning.

Staff see the banner too, with a note to ask an owner.

If you cancel​

When the subscription ends:

  • Recurr can't be used until you resubscribe.
  • Reminders stop.
  • Your customers, history and settings are kept.

To come back, open Recurr and start a new subscription. There's no setup fee the second time.

Moving down a plan​

Everything you've added is kept. Features the new plan doesn't include stop working. For example, a reminder note is kept but no longer sent once you leave Pro.